CORPORATE INFO
Corporate Info
Founded in October 2010, Rotating Expert (M) Sdn. Bhd. (REX) primarily focused on rotating equipment, with the goal of becoming “The Most Top-Selected Service Provider in Mechanical Equipment” mainly in Canned Motor Pumps.
With a comprehensive portfolio of industrial maintenance, modification, and shutdown services, REX aspires to be “The Most Top-Selected Service Provider in Mechanical Equipment” and offers specialized maintenance, equipment upgrade, revamp, and engineering services to the oil, gas, refining, chemical, power, and other asset-intensive industries.
Company Name | ROTATING EXPERT (M) SDN BHD |
Corporate Status | Private Limited Company |
Company Status | 100% Bumiputera |
Corporate Office | 27 & 29, Level 1, Jalan Bukit Puchong 7/12, |
Service Centre | No. 5, Jalan PP 11/3, Alam Perdana Industrial Park, |
Business Reg. No. | 920135-W |
Date of Incorporation | 28 October 2010 |
Place of Incorporation | Kuala Lumpur |
On October 28, 2010, Rotating Expert (M) Sdn. Bhd. (REX) was established in Malaysia with the primary goals of maintaining and servicing canned motor pumps and other associated rotating machinery. Since then, REX has been actively meeting the needs of the local industrial community.
In response to the rapidly growing petrochemical, power generation, oil and gas, and general industries in Malaysia as well as the country’s goal of promoting industrialization, REX takes proactive measures to stay ahead of the curve in laying the groundwork for future advancements.
The mission of REX is to deliver unwavering quality for your engineering requirements as well as all the tests required to reassure our client about the dependability and caliber of our offered services and goods.
Under the leadership and staff of skilled experts in this domain, REX takes great pride in its ability to adapt to the ever-changing needs of its clientele.
Mission
Vision
Core Values
- Reliability: We consistently deliver dependable services, ensuring our clients’ equipment operates at peak performance.
- Integrity: We conduct all business with honesty, transparency, and accountability, building trust with our clients and partners.
- Customer Focus: Our clients’ needs, and satisfaction are at the heart of everything we do. We tailor our services to meet their unique requirements.
- Innovation: We embrace cutting-edge technology and innovative practices to provide the most effective and efficient pump servicing solutions.
- Safety: We prioritize the safety of our employees, clients, and the environment in every project, adhering to the highest safety standards.
- Sustainability: We are committed to environmentally responsible practices, striving to minimize our ecological footprint and promote sustainability in our operations.
- Excellence: We pursue excellence in all aspects of our work, continuously improving our skills, services, and processes to exceed industry standards.
- Teamwork: We believe in the power of collaboration and foster a supportive and respectful work environment where everyone contributes to our collective success.
Health and Safety Policy
- Commitment to Safety: We are committed to providing a safe and healthy working environment for all employees, contractors, and clients.
- Compliance: All operations must comply with local, state, and federal health and safety regulations.
- Training: Regular safety training will be provided to all employees to ensure they are aware of safety protocols and can perform their duties without risk.
- Incident Reporting: Any accidents or unsafe conditions must be reported immediately to the appropriate supervisor. Investigations will be conducted to prevent future occurrences.
Quality Assurance Policy
- Service Standards: We are dedicated to delivering high-quality pump servicing that meets or exceeds industry standards.
- Continuous Improvement: We will regularly review and refine our processes to ensure the highest levels of quality and efficiency.
- Client Feedback: Client feedback is encouraged and will be used to improve service offerings and address any issues promptly.
Environmental Policy
- Sustainability Commitment: We are committed to reducing our environmental impact by implementing sustainable practices in all aspects of our operations.
- Waste Management: Proper disposal of hazardous materials and waste will be practiced, ensuring minimal environmental harm.
- Energy Efficiency: We strive to use energy-efficient tools and methods in our servicing operations.
Ethical Conduct Policy
- Integrity: All employees are expected to conduct themselves with honesty and integrity in all business dealings.
- Conflict of Interest: Employees must avoid situations where their personal interests could conflict with the company’s interests.
- Confidentiality: All proprietary and client information must be kept confidential and not disclosed without proper authorization.
Employee Conduct Policy
- Professionalism: Employees are expected to maintain a high level of professionalism in their interactions with clients, colleagues, and suppliers.
- Attendance: Regular attendance and punctuality are required. Absences must be communicated as per the company’s procedures.
- Dress Code: Employees must adhere to the company’s dress code, which is designed to ensure safety and present a professional image.
Customer Service Policy
- Responsiveness: We commit to responding to all client inquiries and service requests in a timely and efficient manner.
- Client Satisfaction: We prioritize client satisfaction by providing reliable services and addressing any concerns quickly.
- After-Service Support: We offer ongoing support to clients after the completion of services to ensure their continued satisfaction.
Anti-Discrimination and Harassment Policy
- Equal Opportunity: We are an equal opportunity employer and do not tolerate discrimination or harassment of any kind.
- Reporting: Any incidents of discrimination or harassment should be reported to HR, and appropriate actions will be taken to address the situation.
Compliance Policy
- Regulatory Adherence: We ensure that all our operations comply with relevant laws and regulations governing our industry.
- Audit and Review: Regular audits will be conducted to ensure compliance with all internal and external requirements.
Data Protection Policy
- Data Security: We are committed to protecting the personal and sensitive information of our clients and employees.
- Privacy: We adhere to data protection laws and ensure that all data is collected, stored, and used responsibly and securely.
Health, Safety & Environmental (HSE) Policy Statement
Rotating Expert (M) Sdn. Bhd. is fully committed to ensuring the health, safety, and well-being of our employees, clients, contractors, and the communities in which we operate. We recognize that effective health, safety, and environmental management is critical to our success and the sustainability of our operations.
Our Commitments:
Health and Safety First:
- We prioritize the health and safety of all individuals involved in our operations. No task is so important that it cannot be performed safely.
- We provide ongoing training and resources to ensure that all employees are aware of potential hazards and know how to mitigate risks effectively.
- We are committed to continuous improvement in our safety performance by regularly reviewing and updating our safety procedures.
Environmental Stewardship:
- We are dedicated to minimizing our environmental impact through responsible resource use, waste management, and pollution prevention.
- We strive to reduce our carbon footprint by implementing energy-efficient practices and using environmentally friendly technologies in our operations.
- We comply with all relevant environmental laws, regulations, and industry standards, and we actively seek ways to exceed these requirements.
Compliance and Accountability:
- We adhere to all applicable health, safety, and environmental regulations, as well as industry best practices.
- We hold all employees accountable for following our HSE policies and procedures, and we encourage active participation in our safety programs.
- We promote a culture of safety where every employee has the responsibility and authority to stop work if they believe it is unsafe.
Continuous Improvement:
- We regularly assess and monitor our HSE performance, setting measurable objectives to drive continual improvement.
- We engage with employees, clients, and stakeholders to gather feedback and insights that help us enhance our HSE practices.
- We are committed to innovation and the adoption of best-in-class technologies that support our HSE goals.
Responsibility:
All employees and contractors of Rotating Expert (M) Sdn. Bhd. share the responsibility for implementing this HSE policy. Leadership at all levels is accountable for ensuring that the policy is understood and followed. We believe that a strong commitment to health, safety, and environmental management not only protects our people and the planet but also contributes to the long-term success of our business.
Rotating Expert (M) Sdn. Bhd. pledges to maintain the highest standards of health, safety, and environmental stewardship in everything we do.
Environmental Policy
Rotating Expert (M) Sdn. Bhd. is committed to conducting our business in an environmentally responsible manner. We recognize the impact our operations can have on the environment and are dedicated to minimizing this impact through sustainable practices, continuous improvement, and compliance with all relevant environmental regulations.
Our Commitments:
Sustainable Operations:
- We strive to reduce our environmental footprint by utilizing energy-efficient equipment, conserving resources, and minimizing waste in all our operations.
- We actively seek to implement and promote environmentally sustainable technologies and practices in the servicing, repair, and maintenance of pumps.
- We focus on the efficient use of water, energy, and raw materials, ensuring that our operations contribute to the conservation of natural resources.
Pollution Prevention:
- We are committed to preventing pollution by managing and reducing emissions, effluents, and waste generated by our operations.
- Proper disposal of hazardous materials and chemicals will be strictly enforced, and we will continually seek alternatives that are less harmful to the environment.
- We aim to minimize noise, air, and water pollution by adhering to best practices and industry standards in all our activities.
Regulatory Compliance:
- We ensure full compliance with all applicable environmental laws, regulations, and industry standards in every location where we operate.
- Regular environmental audits and assessments will be conducted to ensure that our practices are in line with legal requirements and our environmental objectives.
- We engage with local authorities and regulatory bodies to stay informed of environmental requirements and to contribute to the development of environmental regulations.
Continuous Improvement:
- We commit to continuous improvement in our environmental performance by setting and reviewing objectives and targets aimed at reducing our environmental impact.
- We encourage innovation and the adoption of new technologies that enhance our environmental stewardship.
- Employee training and awareness programs will be implemented to ensure that all employees understand the importance of environmental protection and their role in achieving our environmental goals.
Waste Management and Recycling:
- We are dedicated to reducing waste through recycling, reusing materials where possible, and responsibly managing any waste that is generated.
- We aim to reduce, reuse, and recycle materials wherever possible, with a focus on minimizing the amount of waste sent to landfill.
- Hazardous waste will be managed in accordance with the highest standards to prevent any risk to the environment.
Environmental Awareness:
- We will actively promote environmental awareness among our employees, clients, and suppliers, encouraging them to adopt practices that support environmental sustainability.
- We will work closely with our clients and partners to ensure that environmental considerations are integrated into the services we provide and the projects we undertake.
Biodiversity and Habitat Protection:
- We are committed to protecting biodiversity and natural habitats by assessing the environmental impact of our operations and taking steps to mitigate any negative effects.
- Where applicable, we will work to restore and rehabilitate any areas affected by our operations, promoting the health of local ecosystems.
Responsibility:
All employees of Rotating Expert (M) Sdn. Bhd. share the responsibility for upholding this Environmental Policy. Management is responsible for providing the necessary resources and support to implement this policy effectively. We believe that by integrating environmental considerations into our decision-making processes, we can contribute to a more sustainable future for our company, our community, and the planet.
This policy will be regularly reviewed and updated to reflect changes in regulations, advancements in technology, and evolving environmental standards.